Algomind Academy
Legal

Grievance Redressal Policy

Algomind Academy is committed to resolving student concerns fairly and quickly. This policy describes how to raise a grievance and what to expect after you do.

1

Student Grievance Process

  • Step 1 — Speak to your batch instructor for academic or classroom concerns
  • Step 2 — If unresolved, write to algomindacademy@gmail.com with the subject line 'Grievance'
  • Step 3 — Include your name, contact number, batch, program and a clear description with any supporting screenshots or documents
  • Step 4 — The academic coordinator reviews the matter and may call you for clarification
2

Contact Information

Grievance Officer, Algomind Academy, 19/C, 2nd Floor, Dhar Naka, Indore, Madhya Pradesh, India. Email algomindacademy@gmail.com, phone +91 80854 94434, Monday–Saturday 10:00 AM – 7:00 PM IST.

3

Expected Response Timelines

  • Acknowledgement of your grievance within 2 working days
  • Resolution or a detailed status update within 7 working days
  • Complex cases requiring review may take up to 15 working days, with interim updates
4

Escalation Procedure

If you are not satisfied with the outcome, you may escalate in writing to the institute head at algomindacademy@gmail.com marking 'Escalation' in the subject line. Escalated matters are reviewed by senior management and a final response is shared within 15 working days.

5

Contact Details

For any questions about this policy, write to algomindacademy@gmail.com or call +91 80854 94434. You can also visit us at Algomind Academy, 19/C, 2nd Floor, Dhar Naka, Indore, Madhya Pradesh, India (Monday–Saturday, 10:00 AM – 7:00 PM IST).

Still have a question?

Our team at the Indore campus is happy to help.

+91 80854 94434 algomindacademy@gmail.com Dhar Naka, Indore
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